I had my truck in pieces in my driveway when I discovered my front left axle shaft yoke was bent. I ordered this part the night before Xmas eve, called the morning of Xmas eve to ensure it would ship. The person I spoke to personally looked into making sure it was processed and shipped that day before closing at noon. Sure enough it shipped out that day and I had it the next business day (I paid for next day shipping). The part is working beautifully for my '04.5 Dodge Ram 2500 Cummins and I have zero complaints about the entire experience. Keep up the solid customer service Drivetrain America!!!